Questions,answered plainly.
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Getting started
What happens after I start?
You answer a short online assessment about your health, your weight and your goals. A licensed provider reviews it and decides whether treatment is appropriate. In most states that review happens by questionnaire, and in a few a live consultation comes first. If you are prescribed, a licensed U.S. pharmacy prepares your medication and ships it to your door, and your care team checks in with you before every refill.
What is the difference between the injection and the tablets?
Both are compounded tirzepatide. The injection comes in a vial and is taken once a week with a short, fine needle. The tablets dissolve and are taken once a day, with no needle and no refrigeration. The FDA has approved tirzepatide only as an injection, and the tablet form has not been evaluated by the FDA. Tell us your preference in the assessment and your provider will say which form suits you.
Who qualifies for tirzepatide?
A licensed provider reviews your health history, weight and goals. Tirzepatide is generally considered for adults with a BMI of 30 or higher, or 27 or higher with a weight-related condition. The decision is always the provider’s, and some medical histories rule it out.
Is Prime available in my state?
Care is available to patients in all 50 states and the District of Columbia. In 44 states the provider review is done by online questionnaire. A live consultation is required before treatment in the District of Columbia, Kansas, Louisiana, Mississippi, New Mexico, Rhode Island and West Virginia. Which medication can be dispensed where you live depends on state rules, and we tell you during the assessment if an option is not available to you.
Cost
How much does it cost?
The injection is $249 a month and the tablets are $299 a month. The price is the same at every dose and covers your provider review, your medication and delivery. There is no separate membership fee.
Will I be charged if I do not qualify?
No. If a provider decides treatment is not right for you, you pay nothing for medication.
Do I need insurance?
No. Prime is self-pay and does not bill insurance, so there are no plan restrictions, no prior authorizations and no claims on your record.
Can I use an FSA or HSA?
Whether a purchase is eligible is decided by your plan, not by us. We recommend checking with your plan administrator before you pay.
Can I cancel?
Yes. You can cancel at any time before your next refill is prepared. There is no minimum term.
Treatment
I am already taking a GLP-1. Can I switch?
Yes. Tell us what you are taking and at what dose during the assessment. Your provider reviews your history and decides where you should start, so you do not have to begin again from the lowest dose unless that is the right call.
How do refills work?
Before each refill you complete a short check-in on how the last weeks went: appetite, side effects and weight. Your provider reads it, keeps your dose where it is or moves it, and the pharmacy ships the next supply.
Can my dose change during treatment?
Yes. A typical schedule steps up about every four weeks, and only if you are tolerating the current dose. Your provider can hold, raise or lower it at any check-in, and you can ask your care team for a review sooner. The price stays the same when your dose changes.
How long will I stay on treatment?
That is a decision for you and your provider. Many men stay on a maintenance dose once they reach their goal. Your provider plans that with you, including whether and how to come off.
Are compounded medications FDA-approved?
No. Compounded drug products are not approved or evaluated for safety, effectiveness, or quality by the FDA. They are prepared by licensed pharmacies for an individual patient to a provider’s prescription.
Side effects
What side effects should I expect?
Nausea, constipation, diarrhea and a reduced appetite are the most common, particularly in the first weeks and after a dose increase. They usually ease as your body adjusts. Tirzepatide also carries serious risks. Read the important safety information before you start.
What if I feel unwell?
Message your care team and they will pass clinical questions to your provider, who can adjust your dose or timing. If anything feels severe, seek emergency care straight away.
Privacy
How private is this?
Your medication ships in plain, unmarked packaging. Prime does not bill insurance, so no claim is filed. Your health information is handled under our privacy policy and is not shared with employers.
Who provides my care?
Prime is not a medical provider or a pharmacy. Your care comes from The Network Health, an independent telehealth medical group whose providers are licensed in the states where care is offered, and your prescription is filled by a licensed U.S. pharmacy.
Ready to takethe next step?
Four minutes of questions, then a licensed provider tells you whether treatment is right for you.
Begin your assessment
Four minutes to find out.
Answer a few questions. A licensed provider tells you whether tirzepatide is right for you.
Begin your assessment
Prefer to ask first?
Write to the care team. You will hear from a person, and nothing you ask commits you to anything.
Contact us